Telephone ‘on hold’ marketing services

On hold’ marketing keeps your callers entertained and informed while on hold.  It also provides an innovative and non-threatening way to make callers aware of additional services or products that you may offer, that they may not be aware of.  In short it is a very cost effective tool for maximising your brand marketing and advertising.

As a business you’ll…

• Be heard as professional and compassionate

• Reduce caller ‘hang ups’ by entertaining and informing

• Maintain your corporate image

• Drive additional lucrative sales and enquiries

Now consider the facts…

• Only 10% of callers (your existing or potential customers) that listen to silence ‘on hold’ will stay ‘on hold’!

• Of the huge percentage that will not tolerate ‘on hold’ silence, more than 30% of them won’t call back!

• Fewer than half of callers that are offered a mix of information/music/marketing messages are likely to hang up
• One in three callers that listen to a mix of information/music/marketing messages will make secondary purchases or bookings as a direct result of hearing about it while on hold.